Privacy Policy

Effective Date: March 7, 2025

1. Introduction

Rapid Permits and Engineering (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information, including SMS communications, and outlines your rights regarding your personal data.

2. How We Collect Your Personal Information

We collect personal information through:

  1. Online forms submitted via our website
  2. Verbal communication during phone consultations
  3. Email interactions

3. What Personal Information We Collect

We may collect the following personal information:

  1. Name
  2. Email address
  3. Phone number
  4. Project Location
  5. Type of Service needed
  6. Any additional details provided by users related to our services

4. How We Use Your Personal Information

We use your information to:

  1. Process engineering and permitting requests
  2. Respond to inquiries and provide customer support
  3. Send updates on permit status, appointments, and other service-related notifications
  4. Improve our website and services
  5. Communicate via Calls, Email and SMS when consent is given

5. SMS Consent and Communication

By opting in, you agree to receive SMS notifications from Rapid Permits and Engineering related to:

  1. Appointment reminders
  2. Permit status updates
  3. Follow-up communications
  4. Payment Follow-Ups

Your phone number and consent will remain confidential. We do not sell or share your information with third parties or affiliates for marketing purposes.

6. Opt-In & Opt-Out Methods

  1. Opt-In: You may opt-in by checking the SMS consent checkbox on our forms, providing verbal consent, or submitting an online request.
  2. Opt-Out: You may opt-out at any time by replying “STOP” to any SMS message received. For further assistance, reply “HELP” or contact us at (305) 916-1400.

7. How and Why We Share Personal Information

We do not sell personal information. However, we may share data with:

  1. Service providers who assist in delivering our services
  2. Regulatory agencies if required by law
  3. Third-party platforms for secure communications and service processing

8. Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at:

  1. Rapid Permits and Engineering Website: https://rapidpermitting.com
  2. Phone: (305) 916-1400
  3. Email: info@rapidpermitting.com

SMS Consent Checkbox Wording

[ ] By clicking this box, you agree to receive SMS messages about permit status updates, appointment reminders, and follow-ups from Rapid Permits and Engineering. Reply STOP to opt out at any time. For help, text (305) 916-1400. Message and data rates may apply. Messaging frequency may vary. See our Privacy Policy rapidpermitting.com/privacy-policy/.

Terms & Communications Page

SMS Communications Policy

Consent for SMS Communications

By providing your phone number and opting in, you agree to receive SMS messages from Rapid Permits and Engineering. Your consent will remain confidential and will not be sold or shared for marketing purposes.

Types of SMS Communications

We may send SMS messages regarding:

  1. Permit and engineering service updates
  2. Appointment reminders
  3. Customer support follow-ups
  4. Payment Follow-Ups

Example SMS Messages

“Hi [Customer Name], this is a reminder about your upcoming appointment with Rapid Permits and Engineering on [Date] at [Time]. Reply STOP to opt out.”

Opt-Out and Support

  1. To opt-out of SMS communications, reply “STOP.”
  2. For support, reply “HELP” or contact (305) 916-1400.
  3. Standard message and data rates may apply.

Message Frequency

You may receive 5-10 messages per month, depending on your service interactions.

For more details, visit our Privacy Policy rapidpermitting.com/privacy-policy/.